Privacy

1. Our Commitment to Privacy

DressMeNow! is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding that information.

We operate in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. What Information We Collect

When you visit or purchase from dressmenow.com we may collect:

Information you provide directly:
• Name
• Email address
• Delivery address
• Phone number
• Payment information (processed securely — we do not store card details)

Information collected automatically:
• IP address
• Browser type and version
• Pages visited and time spent on site
• Referring website
• Device type

3. How We Use Your Information

We use your personal information to:
• Process and fulfil your order
• Send order confirmation and tracking information
• Communicate with you about your purchase
• Respond to your enquiries and complaints
• Improve our website and customer experience
• Comply with legal obligations

We will not use your information for any purpose beyond what is described above without your explicit consent.

4. How We Share Your Information

We do not sell your personal information.

We share your information only where necessary to fulfil your order:

Third-party suppliers: Your name, delivery address, and order details are passed to our fulfilment supplier solely for packing and shipping your order.

Payment processors: Payment information is handled by our secure payment gateway. We do not store or have access to your full card details.

Legal requirements: We may disclose your information where required by Australian law or court order.

5. Cookies

Our website uses cookies to:
• Keep items in your cart
• Remember your preferences
• Analyse site traffic
• Enable wishlist functionality

You can disable cookies in your browser settings, but some features may not function correctly.

6. Google Analytics

We use Google Analytics to understand how visitors use our site. This service collects anonymised data such as pages viewed, time on site, and general location. This data does not identify you personally.

You can opt out at: tools.google.com/dlpage/gaoptout

7. Data Storage & Security

Your personal information is stored on secure servers. We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure.

However, no internet transmission is completely secure. We cannot guarantee absolute security.

We retain your order information for a minimum of 7 years as required by Australian tax law.

8. Third Party Links

Our website may contain links to third party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Your Rights

Under the Australian Privacy Principles you have the right to:
• Access the personal information we hold
• Request correction of inaccurate information
• Request deletion where legally permissible
• Lodge a complaint about how we handle your information

To exercise these rights, contact us using the details below.

10. Marketing Communications

We only send marketing emails if you have opted in. Every marketing email includes an unsubscribe link.

We do not send unsolicited commercial messages.

11. Children's Privacy

Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at dressmenow.com/privacy.

Continued use of our site after changes constitutes acceptance of the updated policy.

13. Complaints

If you believe we have breached your privacy rights you may:
• Contact us directly — we will respond within 30 days
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

14. Contact Us

Email: dmn@dressmenow.com
Website: dressmenow.com
Business: Dress Me Now!
ABN: